Our work

Family support: no one faces this alone

A diagnosis touches parents, brothers, sisters and grandparents. Supporting the family is supporting the child.

What it means

Family support means reliable information, someone to turn to, contact with other families and help finding the right services.

Why it matters

Parents make many decisions in a short time, often while tired and worried. Informed, supported parents are a child's strongest ally.

Our aims

  • Answer families in writing, in French, German or English.
  • Build a network of families who are willing to share their experience.
  • Point families to the public services and support they may be entitled to.

What you can do

  • Write to us, even if your question feels small.
  • Take care of yourself too. Your energy matters to your child.

Worried about your child's hearing?

Write to us. We answer in writing, and you never need to phone.

Contact us